Right Here With You
Real People. Real Support. Right Here.
Whether you’re just starting the aged care journey or already have a Home Care Package, we’re here to guide you through it with real care, real people, and support that’s just around the corner.
Real People. Real Support. Right Here.
Navigating aged care shouldn’t feel overwhelming. With Sistability, you don’t have to do it alone.
Our Guided Support service helps you understand, manage, and make the most of your Home Care Package—backed by real people who live and work in your local community.
What is Guided Support?
Managing your own Home Care Package can be time-consuming and confusing. That’s why we offer Guided Support—an easier way to get the care you need, with help from a team who knows the system and your area.
You stay in control, but we support you with everything to get you the support and services you need to stay home for longer.
We Take the Guesswork Out of Aged Care
With Sistability’s Guided Support, you get:
Local, personalised care coordination
We help manage your Home Care Package and coordinate the services that suit your needs—right here in your community.
Support choosing and managing providers
We take the stress out of aged care by helping you find, book, and manage the right services for you or your loved one.
Freedom to choose
Want to work with different providers? No problem. We’ll coordinate with whoever you choose - because your care should always be your choice.
Access to our in-house team (optional)
Prefer a trusted provider you already know? You can access Sistability’s high-quality cleaning, gardening, and in-home support services as part of your plan.
Why Families Choose Sistability
We're local
We live here, work here, and understand the needs of our Northern Rivers community.
We're human
When you call, you speak to a real person. No call centres, no endless wait times.
We listen
Every client is unique. We tailor our support to you, your lifestyle, and your goals.
Not Sure Where to Start?
Need help getting started? Already have a package? Either way—we’re Right Here With You.
Book your free 15-minute phone consult and we’ll guide you to the next best step.
Just Starting the Aged Care Journey?
If you’re not sure where to begin or haven’t applied for a Home Care Package yet, Care Compass can help.
We offer clear, compassionate guidance to:
Understand your options
Navigate My Aged Care
Apply for the right level of support
Prepare for your ACAT assessment
Avoid common mistakes that delay care
Care Compass is ideal for:
Adult children supporting ageing parents
Seniors overwhelmed by the system
Anyone needing help with the first steps
