The Power of Friendship: How the Aged Care Volunteer Visitors Scheme Supports Seniors

Loneliness and social isolation are more than just feelings — they can have a real impact on a person’s physical and mental health, particularly as we age.

But there’s wonderful help available: the Aged Care Volunteer Visitors Scheme (ACVVS).

At Sistability, we are passionate about helping seniors not only stay safe and independent at home but also stay connected to others.

Here’s what you need to know about this amazing program — and how it could make a difference for you, or someone you love.


What is the Aged Care Volunteer Visitors Scheme?

The Aged Care Volunteer Visitors Scheme (ACVVS) is an Australian Government initiative that matches trained volunteers with older people who are receiving aged care services — either at home or in residential aged care.
The goal is simple but powerful: to provide friendship, conversation, and companionship.

Volunteer visitors spend regular time with their matched senior, helping to brighten their week through friendly chats, shared activities, and genuine connection.


Why is Social Connection So Important?

Social isolation can have serious effects on seniors’ health, including:

  • Increased risk of depression and anxiety

  • Higher rates of chronic illnesses

  • Declining cognitive function

Regular social visits have been shown to:

  • Improve mood and well-being

  • Boost confidence and self-esteem

  • Help seniors feel valued and connected to their community

A small act of friendship can truly make a big difference.

How Can Seniors in Northern Rivers Access the Scheme?

In the Northern Rivers region, the ACVVS is coordinated by the Northern Rivers Community Gateway.

If you (or a loved one) would like to be matched with a volunteer visitor, it’s easy to get started.
You can find more information and express interest here:

The service is free, friendly, and flexible — and it’s available to any senior receiving government-funded aged care services.

Could You Become a Volunteer Visitor?

If you’re someone who loves a chat, enjoys making new friends, and wants to give back to the community, becoming a volunteer visitor can be an incredibly rewarding experience.

The program provides training, support, and flexible opportunities to fit around your schedule.
It’s a beautiful way to make a real difference in someone’s life — and you might just gain a new friend yourself!

Sistability: Here to Help You Stay Connected

At Sistability, we believe that ageing should be filled with connection, joy, and support.

Whether it’s helping you access social programs like the ACVVS or providing friendly in-home support, we’re right here with you every step of the way.

Need help finding the right services?

Get in touch — we’re always happy to point you in the right direction.

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