Aged Care Support in the Northern Rivers

Real people. Real support. Right here when you need us.

Aged care doesn’t need to feel confusing or frustrating. Whether you’re just getting started, already approved for CHSP, or managing a Home Care Package — Sistability is here to guide you, step by step.

We’re local, friendly, and we know how to get things done.

Your Local Aged Care Experts

Trustworthy, compassionate support to help you stay independent at home.

Whether you're just starting to explore aged care services or already have a Home Care Package (HCP), Sistability is here to help.

We’re a local team that genuinely cares. From cleaning and gardening to navigating aged care and coordinating your support, we make it easier to live safely, comfortably, and confidently in your own home.

  • Personalised support

  • Local and reliable

  • Here, when you need us

Contact us for friendly advice and real support - right here in Ballina.

Jenn Robertson
Aged Care Manager

Where Are You on Your Aged Care Journey?

Choose the option that best describes your situation and we’ll take you to the right support:

Who We Help

Our aged care services are designed for:

  • Seniors who want help getting started with My Aged Care

  • People who’ve been approved for support but don’t know what to do next

  • Families supporting ageing parents or loved ones

  • Anyone feeling overwhelmed with paperwork, providers, or phone calls

  • People who want someone local and trusted to manage their services

  • Those looking for reliable cleaning, gardening, and in-home help

  • Anyone who wants their package used wisely, with peace of mind

Why Locals Choose Sistability

  • We live and work in the Northern Rivers — and we know how to help you find what you need.

  • You’re not a number. You’ll get real support from real people, not a call centre.

  • We act quickly and work around your schedule. No waiting, no chasing.

  • We do what we say we’ll do. Every time.

  • Your support helps fund services for locals doing it tough.

  • We welcome all cultures, backgrounds, and identities. You’ll be treated with kindness and respect.

Not sure where to start?

Book a FREE 15-minute discovery call with our Aged Care team - no pressure, just answers.

Stay Informed about the Aged Care Landscape

Featured
Four Cheers for Sistability: Finalists in Four Categories at Ballina Business Awards 2025
Aged Care, NDIS, Cleaning, Gardening
Four Cheers for Sistability: Finalists in Four Categories at Ballina Business Awards 2025
Aged Care, NDIS, Cleaning, Gardening

We’re thrilled to announce that Sistability has been named a finalist in four prestigious categories at the Ballina Business Awards, taking place at the Ballina RSL on Saturday 2 August 2025. This recognition is a testament to our team’s unwavering dedication to quality, inclusion and genuine care—and we’re so proud to be celebrated alongside the outstanding businesses that make our region so vibrant.

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Aged Care, NDIS, Cleaning, Gardening
A Heartwarming Visit to Riverbend Retirement Village
Aged Care, Aged Care Navigation
A Heartwarming Visit to Riverbend Retirement Village
Aged Care, Aged Care Navigation

On June 11th, our team at Sistability had the pleasure of visiting the wonderful residents of Riverbend Retirement Village. This special visit was an opportunity to connect with the community, share how we can support their aged care journey, and enjoy a morning of meaningful conversations. The day was filled with warmth, delicious treats, and a sense of camaraderie that exemplifies the heart of what Sistability is all about.

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Aged Care, Aged Care Navigation
A Brighter Future for Aged Care: Government Funding Boost for 2025
Aged Care
A Brighter Future for Aged Care: Government Funding Boost for 2025
Aged Care

As we welcome the new financial year, aged care recipients and their families have reason to celebrate. From 1 July 2025, government funding for aged care services has received a substantial boost—offering renewed hope, enhanced care options, and a commitment to dignity for older Australians.

Whether at home or in residential care, these funding increases promise to deliver better coverage, personalised support, and improved service quality. It’s not just about numbers—it’s about meaningful change for those who need it most.

Discover what this funding means for you, your loved ones, and the future of aged care in Australia.

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Aged Care
Winter-Specific Cleaning: How to Prepare Your Home for the Cold Months
Aged Care, NDIS, Cleaning, Specialised Services
Winter-Specific Cleaning: How to Prepare Your Home for the Cold Months
Aged Care, NDIS, Cleaning, Specialised Services

As the cooler months are now here, winter cleaning becomes essential to prepare your home for the challenges that come with the season. From the increased moisture in the air to the heavy use of heating systems, winter brings a unique set of cleaning tasks to address. If you want to ensure your home stays warm, dry, and hygienic during the colder months, it’s time to get your cleaning routine ready for winter.

In this guide, we’ll cover key winter-specific cleaning tips that will help you maintain a healthy, safe, and comfortable home throughout the season.

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Aged Care, NDIS, Cleaning, Specialised Services