What to Expect at your Aged Care Assessment
Preparing for a My Aged Care assessment can feel overwhelming, but being well-prepared can make the process smoother and more effective. An aged care assessment is your gateway to accessing government-funded services such as the Commonwealth Home Support Programme (CHSP) or Home Care Packages (HCP). Knowing what to expect and having everything ready can ensure that the assessor understands your needs and preferences.
In this guide, we'll walk you through what happens during an aged care assessment, the documents you need to have ready, and how to prepare for a successful assessment that best reflects your situation.
What is a My Aged Care Assessment?
A My Aged Care assessment determines your eligibility for various aged care services. It helps identify the level of care you need to remain safe and independent at home. Depending on your needs, you will undergo one of two types of assessments:
Regional Assessment Service (RAS): For entry-level support under the Commonwealth Home Support Programme (CHSP).
Aged Care Assessment Team (ACAT): For more comprehensive support, such as Home Care Packages (HCP), residential care, or respite care.
Preparing for Your Aged Care Assessment: A Step-by-Step Guide
Step 1: Gather Essential Documents
Having the correct documents ready can help the assessor get a complete picture of your health and care needs. Here's what you should prepare:
Personal Identification: Have your Medicare card, driver's license, or passport available.
Medical Records: Prepare any recent medical reports, diagnosis documents, hospital discharge summaries, and a list of current medications.
Current Services: Prepare a list of services you already receive, such as home care, nursing, or social support.
Income and Asset Information: While not always necessary, it's good to have information about your finances ready in case it is required for means testing (for Home Care Packages).
Step 2: Make a List of Your Daily Needs and Challenges
Before the assessment, take some time to think about your daily routine and the areas where you need assistance. Make a list of specific tasks you find challenging, such as:
Personal Care: Bathing, dressing, grooming, or managing medications.
Domestic Tasks: Cooking, cleaning, laundry, and gardening.
Mobility and Transport: Getting around the house, using stairs, or accessing transportation for medical appointments or shopping.
Social Support: Companionship needs, joining community activities, or attending social gatherings.
Step 3: Prepare Questions and Concerns
Write down any questions or concerns about the aged care services you might need. Consider asking about:
Types of services available under CHSP or HCP.
How service coordination works and whether you can choose your providers.
Costs involved and any potential out-of-pocket expenses.
How to appeal or request a review if you disagree with the assessment outcome.
Step 4: Arrange for a Support Person to Be Present
Consider having a family member, friend, or a Care Compass Advisor present during the assessment. A support person can help:
Provide additional information about your needs and circumstances.
Take notes during the assessment to remember what was discussed.
Advocate on your behalf, ensuring your needs are fully communicated.
Step 5: Understand What to Expect During the Assessment
During the assessment, an assessor from either the RAS or ACAT will visit your home or conduct the assessment via phone or video. Here's what will happen:
Introduction and Explanation: The assessor will explain the purpose of the assessment and what will happen during the session.
Discussion of Needs: You will be asked questions about your health, daily activities, and areas where you need support.
Health and Safety Check: The assessor may evaluate your home environment to ensure it is safe and suggest modifications if needed.
Developing a Support Plan: Together, you and the assessor will develop a support plan outlining the types of services that could help you.
Step 6: Post-Assessment - Next Steps
After the assessment, you will receive a letter detailing the outcome, including the services you're eligible for and how to access them. If you disagree with the assessment, you have the right to appeal or request a review.
How Care Compass Can Support You During the Assessment Process
Navigating the aged care assessment process can be daunting, but you don't have to do it alone. Sistability's Care Compass Program offers comprehensive support to help you every step of the way:
Pre-Assessment Preparation: Our Advisors help you gather the necessary documents and prepare for the assessment.
Assessment Support: We can attend the assessment with you, advocate on your behalf, and ensure your needs are communicated.
Post-Assessment Review: We review the outcome with you, explain your options, and help with the next steps, including selecting service providers and managing care arrangements.
If you need more certainty about your upcoming assessment, consider speaking with one of our Care Compass Advisors. We're here to help you navigate the process with confidence and ease.
