Sector Update: Navigating the Latest NDIS Support Changes

What You Need to Know as an NDIS Client or Nominee…

From 3 October 2024, the way NDIS funding can be used has changed. Whether you are an NDIS participant or someone supporting a participant, it’s important to understand these updates and how they may affect you. In this blog, we’ll explain what’s new, what you need to do, and how to make sure your NDIS funding continues to be used for the supports you need.

The NDIS is here to ensure Australians with disabilities get the right support they need to live their best lives. While the NDIS program continues to provide funding for essential supports, recent changes have been introduced on how that funding can be spent.

These changes came into effect on 3 October 2024, and they impact how participants can use their NDIS funding. But don’t worry – we’re here to guide you through the changes, so you know exactly what you can use your funding for and what has changed.

What’s Changing?

As of 3 October 2024, there’s a new definition of what qualifies as NDIS-approved supports. This means:

  • NDIS funding can only be used for supports listed on the approved NDIS supports list.

  • You cannot use your NDIS funding for anything that falls under the non-approved list of supports.

These lists are available online, and they clearly outline what is covered and what isn't. This change has been made to ensure that participants receive the right supports that align with NDIS goals.

You can find the complete list of approved and non-approved supports HERE.

How This Affects You

These changes apply to all NDIS participants, so it's important to check whether the services or items you’ve been using are still covered under your plan. If you’re unsure, or if you’re managing someone else’s plan, reach out to your support coordinator, plan manager, or provider to discuss how these changes might impact your current services.

If you're responsible for managing your NDIS funding, it’s important to familiarize yourself with the new rules to avoid spending your funding on non-approved supports. If you accidentally purchase a non-NDIS support, there is a 30-day transition period where the NDIA will help participants understand the new guidelines and correct mistakes.

What Happens If You Make a Mistake?

If you or your provider mistakenly use NDIS funding for a non-approved support, don’t panic. There is a 30-day transition period during which mistakes won’t result in penalties, provided the cost of the support is under $1,500 and it’s a first or second-time error.

However, if a participant or provider repeatedly makes incorrect claims or intentionally misuses funding, the NDIA may take further action. The goal is to support you in adjusting to these new rules, not to punish you for mistakes made during the transition.

Can You Replace NDIS Supports with Non-NDIS Supports?

In some cases, you might want to replace an NDIS-approved support with something that isn’t on the approved list. This is called a replacement support. To do this, the replacement support needs to be on the pre-approved list and must provide the same or better outcomes for you at the same or better value for money.

Before purchasing any replacement supports, make sure to follow the correct process and get approval from the NDIS. This way, you’ll ensure that the support meets the guidelines and your funding is used appropriately.

Where to Get More Information

If you need more details or want to better understand these changes, plenty of resources are available to help:

  • Easy Read and Auslan translations of the updated lists will be available soon.

  • Updates and news about changes to the NDIS will be posted on the NDIS website.

  • Stay informed by subscribing to the NDIS participant newsletter for ongoing updates and guidance.

Conclusion

Change can sometimes feel overwhelming, but these updates are designed to ensure that NDIS funding continues to provide the best possible support for participants. By understanding the new rules and using the available resources, you can continue to access the services you need to live independently and thrive.

We’re here to help, so if you have any questions or concerns about how these changes affect you, don’t hesitate to reach out to your plan manager, support coordinator, or the NDIS directly for more guidance.

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