Essential Support for Independent Living

Empowering Senior Australians to Live Independently in Their Own Homes

At Sistability, we believe that a clean, well-tended home is not just a luxury — it's a cornerstone of your health and independence. Everyone deserves to live comfortably in their own home, regardless of age or ability. Our dedicated team is here to ensure that our clients’ homes remain a place of comfort and safety.


Ready to receive a quote or book our services?
Click the button below to get started!

Services Available to Aged Care Clients

Domestic Cleaning

ONGOING MAINTENANCE CLEANING

ONCE-OFF DEEP (SPRING) CLEANING

SPECIALISED (HIGH-NEEDS) CLEANING

END OF LEASE / MOVE OUT CLEANING

Gardening & Lawn Care

GARDEN MAINTENANCE

LAWN CARE SERVICES

GARDEN CLEAN UP & TIP RUNS

Support Services

DOMESTIC ASSISTANCE

SOCIAL SUPPORT

TRANSPORT SOLUTIONS

We Support Aged Care Clients
in both CHSP and HCP Programs

How to receive Aged Care funding?

Accessing funding through either CHSP or HCP is identical; it starts with an application through My Aged Care. Following this, My Aged Care conducts an assessment to understand your individual needs and subsequently allocates funding to ensure appropriate support.

For a detailed step-by-step guide on the process, click here.

What is CHSP?

The Commonwealth Home Support Programme (CHSP) is a government-funded initiative for seniors needing entry-level support. Instead of paying privately (full cost) for home care services, you may only need to pay a small contribution towards each service.

What is HCP?

Home Care Packages (HCP) are personalised support plans designed for seniors requiring more comprehensive support, ranging from Level 1 to Level 4 depending on their needs. With HCP, you have access to a wide range of services fully covered by the package.

How to access support services with your funding?

Aged Care Package Recipients need to register with an Aged Care Provider to access their support services. A provider assists their clients in finding suitable service providers and handles administrative and financial matters.

It's important to note that Sistability is NOT an Aged Care provider, we are a service provider. We collaborate with Aged Care Providers to offer our services to you. While your provider manages administrative tasks, we're in the field making your support a reality.

Explore our list of Aged Care Providers with whom we have established relationships below, so you can quickly engage Sistability for your support needs:

Supporting Self-Managed Aged Care Recipients & Private Self-Funded Clients

In addition to working with Aged Care Providers, Sistability also supports self-managed aged care recipients and private self-funded clients. If you are self-managing your aged care package or using private funds, you can directly access our comprehensive range of services, including cleaning, gardening, and non-clinical individual supports.

Self-Managed Aged Care Clients

Self-managing your aged care package gives you the flexibility to choose the supports and services that best meet your needs. Sistability offers customised support plans to help you achieve your goals and maintain a healthy and comfortable home environment.

Private Self-Funded Clients

For those who prefer to use private funds, we provide the same high-quality services without the need for an intermediary. You can directly book and manage your services with us, ensuring that you receive the care and support you need on your terms.

How to Get Started

To access our services as a self-managed aged care or private self-funded client, simply click on the button below to fill out our online request booking form.

“Today your team did an awesome job, with me being down and having to work around me, always caring and doing an excellent job, cleaning up after me and Ralph (my senior dog). They work hard every time and nothing seems to bother them. They just get on with doing their job. I look forward to Thursdays and having my place given the once over every week. Cheers!”

- Ian & Ralph (Sydney Client)

“Great customer service, friendly & approachable from the get-go. Easy to contact and fast to respond. The team arrived on time and was polite and friendly. Excellent cleaners who are always easy to approach. Very flexible with my requests and understanding of my needs. I look forward to seeing them each week and having a clean home.”

- Michael (Ballina Client)

Why Senior Australians Are Choosing Sistability

Transparent Billing

Our transparent pricing and straightforward billing, including direct invoicing to your Aged Care Provider, make managing payments a breeze.

Highly Skilled

Our highly trained team brings expertise and precision to every task, ensuring exceptional service tailored to your needs.

Quality Care

Our regular check-ins and performance reviews maintain the exceptional standards of care we're renowned for.

Tailored to You

Enjoy tailor-made service plans crafted around your unique needs and preferences.

We Listen

Your feedback matters. We actively seek input from both clients and team members to identify areas for improvement.

Flexible

Life changes, and so do your needs. We adjust our services so you receive the support you need, when you need it.

Easily Accesible

As a small local business, we're 'just around the corner' and ready to assist you whenever you need us. Reach out through phone, email, or in person!

Seamless Coordination

Leave the logistics to us; from scheduling appointments to coordinating staff and consistent communication.

Ready to Experience the Sistability Difference?

Click the button below to request a quote or service booking for your cleaning, gardening and support needs.

Questions?

Explore our frequently asked questions or reach out to our friendly team!
Call us at 1300 131 096 or fill out the form below, and we'll get back to you promptly.

  • We offer domestic cleaning to keep homes tidy and comfortable, expert garden care to maintain outdoor spaces, and compassionate support services to provide invaluable assistance with day-to-day tasks.

  • Sistability is NOT a registered Aged Care provider, we are a service provider. We collaborate with Aged Care Providers to offer our services to you. While your provider manages administrative tasks, we're in the field making your support a reality.

    • 101 Home Care

    • Australian Unity

    • Bannister In Home Care

    • Crowley Care

    • Hammond Care

    • Home Caring

    • Integrated Living

    • Life Without Barriers

    • Plan Care

    • Regional HCA (Home Care Assistance)

    • RSL Life Care

    • St Carthage’s Community Care

    • Trilogy Care

    • UPA Home Care

    • Wesley Mission

    • Whiddon

  • Reach out to your current Aged Care Provider and inform them of your preference to utilise Sistability for your care services. They'll guide you through the process and can collaborate directly with us to ensure you receive the assistance you require.

  • Please CLICK HERE to fill in the details of your client and request a quote or booking for them.

Stay Informed About the Aged Care Landscape

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